Our Client is looking for an Enterprise Account Director to play a key role in shaping how the business develops.
About the Role Our client is an established technology business entering an exciting phase of growth across the US. Having already demonstrated significant value within the UK and successfully expanded its international customer base, the business is now investing heavily in building its US presence and enterprise customer portfolio. As part of this expansion, they are looking for an Enterprise Account Director to play a key role in shaping how the business develops, grows and retains strategic enterprise relationships across the US. This is not an opportunity to simply inherit a mature territory; the successful candidate will have the opportunity to help build and influence the company’s approach to the US market. Key Responsibilities
Own and develop commercial relationships across a portfolio of strategic enterprise customers, driving renewals, expansion and long-term account growth.
Develop strategic account plans that align teams across Customer Success, Product, Engineering, Sales and Marketing around shared customer objectives.
Convert successful pilots and proofs of concept into large-scale, enterprise-wide deployments with significant recurring revenue potential.
Lead executive-level business reviews, clearly demonstrating customer value and identifying opportunities for further growth.
Build trusted, long-term relationships with senior and executive-level customer stakeholders.
Develop a deep understanding of customers’ businesses, challenges and strategic objectives to identify opportunities where the company can deliver additional value.
Act as a key voice for the US market internally, ensuring customer insights and feedback contribute to product development and strategic priorities.
Help develop and scale the organisation’s enterprise go-to-market approach across the US.
Collaborate closely with international teams to establish effective strategies for winning, growing and retaining enterprise customers.
Requirements
Significant experience managing and growing large enterprise SaaS accounts, ideally with individual account values of $1m+ ARR.
A proven track record of converting pilots or proofs of concept into substantial, enterprise-wide customer partnerships.
Experience contributing to the growth and scaling of a SaaS business, ideally within a high-growth or international expansion environment.
Strong experience within the utilities or critical infrastructure sectors.
A solid understanding of how large enterprise organisations evaluate, purchase and implement technology.
Experience navigating complex organisations and managing relationships across multiple stakeholders and decision-makers.
Demonstrable ability to build trusted relationships with senior and executive-level stakeholders.
Strong commercial acumen with the ability to clearly articulate and demonstrate customer value.
A data-driven approach to account planning, customer health, renewals and expansion opportunities.
Experience collaborating effectively across Sales, Customer Success, Product and other cross-functional teams.
Comfortable working autonomously and taking ownership in an evolving, high-growth environment.
Ability to collaborate effectively across international teams and time zones.
"Our goal was to add a Technical Sales Specialist to our team. We had a detailed list of requirements, desired skills, and traits, along with a tight timeline. Since this is a unique role, it was truly a “needle in the haystack” search. We chose LMRE because of their strong industry reputation, specialization in construction tech, and proven track record. Additionally, we met Romey through industry connections and her...
Dustin Devan, CEO at EdiphiClient
"I am incredibly grateful to Gemma for helping me secure my position at Amazon. Throughout the entire recruitment process, Gemma was diligent, proactive, and highly communicative. She ensured I was well-informed at every stage and provided me with full support, answering all my questions and making sure I felt confident and prepared. Gemma’s professionalism and dedication truly made a difference, and I highly recommen...
Jeandre LabuschagneCandidate
"Avvir worked with Romey Oulton on our search for an Enterprise Sales Executive with Construction Tech experience. LMRE's network in the Construction Technology space proved to be very helpful in sourcing great candidates in a short amount of time. The recruitment process was very smooth, transparent, with consistent communication from the team. I would recommend LMRE for any hiring manager and/or anyone looking for t...
Sharon Weldon, Head of Growth at AvvirClient
"The goal for this project was to identify and hire DroneDeploy's first EMEA based Customer Success Manager. We are very happy we approached LMRE to help us achieve this goal. The entire way, the LMRE team and especially Jon were extremely Supportive, Proactive, and Professional. Jon's effort to understand the type of Customer Success Manager was paramount. We are very lucky to have had Jon's guidance and Support, and...
Alex Hennessey, DroneDeployClient
"We were looking for a Product Manager for our Operations team. We needed not just a great PM but a subject matter expert in BIM (Building Information Modeling) space. At first, we thought that we might be looking for a unicorn, so we even increased the search geography from Europe to Europe+US. Luckily, LMRE were able to provide us with a flow of high-quality candidates. Lacey and the team have done great screening s...
Anton Yakubenko, Chief Product Officer at CanvasClient
"Working with LMRE has been a fantastic experience for UpCodes! We felt supported through the process and appreciated how easy it was to work with Romey. She has been a great partner for us, and we're excited to continue relying on LMRE for key roles we're hiring for!...
Ashish Joy, Senior Product Marketing Manager at UpCodesClient
"Our goal was to add a Technical Sales Specialist to our team. We had a detailed list of requirements, desired skills, and traits, along with a tight timeline. Since this is a unique role, it was truly a “needle in the haystack” search. We chose LMRE because of their strong industry reputation, specialization in construction tech, and proven track record. Additionally, we met Romey through industry connections and her personal network. With glowing references, her passion, and her approach, it was clear that she was the right fit for us—she’s truly a joy to work with. Romey helped us define the project scope and timeline, then brought in her colleague, Brad, to manage day-to-day operations. She stayed involved throughout the process, carefully sourcing and vetting candidates, while regularly checking in to ensure we stayed on track and were satisfied with LMRE’s services. LMRE, the ConTech team, and especially Romey, have been exceptional partners. Romey’s empathy, attention to detail, and thorough candidate vetting exceeded our expectations. Communication was consistent, and we felt supported throughout. Romey is clearly passionate about her work—she’s dedicated to connecting the right people and cares deeply about her clients' success. The results speak for themselves. Romey saved us time and resources by identifying and vetting a specialized role. The interview process was seamless, and we were thoroughly prepared for each candidate call. Transparent communication and LMRE’s insights ensured we found the right fit. We’re thrilled with the candidate we hired—they’re a perfect match, and we wouldn’t have found them without LMRE. This will continue to benefit our business, improving the quality of our customer service and supporting our growth in the years ahead."
Jeandre LabuschagneCandidate
"I am incredibly grateful to Gemma for helping me secure my position at Amazon. Throughout the entire recruitment process, Gemma was diligent, proactive, and highly communicative. She ensured I was well-informed at every stage and provided me with full support, answering all my questions and making sure I felt confident and prepared. Gemma’s professionalism and dedication truly made a difference, and I highly recommend her to anyone looking for guidance and support in their job search.
Thank you, Gemma!"
Sharon Weldon, Head of Growth at AvvirClient
"Avvir worked with Romey Oulton on our search for an Enterprise Sales Executive with Construction Tech experience. LMRE's network in the Construction Technology space proved to be very helpful in sourcing great candidates in a short amount of time. The recruitment process was very smooth, transparent, with consistent communication from the team. I would recommend LMRE for any hiring manager and/or anyone looking for their next opportunity."
Alex Hennessey, DroneDeployClient
"The goal for this project was to identify and hire DroneDeploy's first EMEA based Customer Success Manager. We are very happy we approached LMRE to help us achieve this goal. The entire way, the LMRE team and especially Jon were extremely Supportive, Proactive, and Professional. Jon's effort to understand the type of Customer Success Manager was paramount. We are very lucky to have had Jon's guidance and Support, and know that their hand in this effort ensured we hired the right person."
Anton Yakubenko, Chief Product Officer at CanvasClient
"We were looking for a Product Manager for our Operations team. We needed not just a great PM but a subject matter expert in BIM (Building Information Modeling) space. At first, we thought that we might be looking for a unicorn, so we even increased the search geography from Europe to Europe+US. Luckily, LMRE were able to provide us with a flow of high-quality candidates. Lacey and the team have done great screening so most of the candidates have been advanced to multiple interview steps. And in ~1.5 months, we've hired an amazing candidate who checked all the boxes. I would highly recommend working with LMRE for at least very specialised roles in PropTech."
Ashish Joy, Senior Product Marketing Manager at UpCodesClient
"Working with LMRE has been a fantastic experience for UpCodes! We felt supported through the process and appreciated how easy it was to work with Romey. She has been a great partner for us, and we're excited to continue relying on LMRE for key roles we're hiring for!"
