Our Client is looking for an Enterprise Account Director to play a key role in shaping how the business develops.
About the Role Our client is an established technology business entering an exciting phase of growth across the US. Having already demonstrated significant value within the UK and successfully expanded its international customer base, the business is now investing heavily in building its US presence and enterprise customer portfolio. As part of this expansion, they are looking for an Enterprise Account Director to play a key role in shaping how the business develops, grows and retains strategic enterprise relationships across the US. This is not an opportunity to simply inherit a mature territory; the successful candidate will have the opportunity to help build and influence the company’s approach to the US market. Key Responsibilities
Own and develop commercial relationships across a portfolio of strategic enterprise customers, driving renewals, expansion and long-term account growth.
Develop strategic account plans that align teams across Customer Success, Product, Engineering, Sales and Marketing around shared customer objectives.
Convert successful pilots and proofs of concept into large-scale, enterprise-wide deployments with significant recurring revenue potential.
Lead executive-level business reviews, clearly demonstrating customer value and identifying opportunities for further growth.
Build trusted, long-term relationships with senior and executive-level customer stakeholders.
Develop a deep understanding of customers’ businesses, challenges and strategic objectives to identify opportunities where the company can deliver additional value.
Act as a key voice for the US market internally, ensuring customer insights and feedback contribute to product development and strategic priorities.
Help develop and scale the organisation’s enterprise go-to-market approach across the US.
Collaborate closely with international teams to establish effective strategies for winning, growing and retaining enterprise customers.
Requirements
Significant experience managing and growing large enterprise SaaS accounts, ideally with individual account values of $1m+ ARR.
A proven track record of converting pilots or proofs of concept into substantial, enterprise-wide customer partnerships.
Experience contributing to the growth and scaling of a SaaS business, ideally within a high-growth or international expansion environment.
Strong experience within the utilities or critical infrastructure sectors.
A solid understanding of how large enterprise organisations evaluate, purchase and implement technology.
Experience navigating complex organisations and managing relationships across multiple stakeholders and decision-makers.
Demonstrable ability to build trusted relationships with senior and executive-level stakeholders.
Strong commercial acumen with the ability to clearly articulate and demonstrate customer value.
A data-driven approach to account planning, customer health, renewals and expansion opportunities.
Experience collaborating effectively across Sales, Customer Success, Product and other cross-functional teams.
Comfortable working autonomously and taking ownership in an evolving, high-growth environment.
Ability to collaborate effectively across international teams and time zones.
"We were looking for a Product Manager for our Operations team. We needed not just a great PM but a subject matter expert in BIM (Building Information Modeling) space. At first, we thought that we might be looking for a unicorn, so we even increased the search geography from Europe to Europe+US. Luckily, LMRE were able to provide us with a flow of high-quality candidates. Lacey and the team have done great screening s...
Anton Yakubenko, Chief Product Officer at CanvasClient
"This was my first time working with a recruiting company, and Jon made it very seamless. His communication, check-ins, and openness was very helpful to understand the entirety of the process. I am thankful for Jon reaching out to me and facilitating the conversation....
Rowan Di MaseCandidate
"Romey is by far the best recruiter I've worked with in the construction industry. Beyond being a fun motivated person to work with, She is also a professional, and she deeply understands the construction tech industry. She helped us navigate the interview process and we quickly secured multiple great account executives thanks to her great work....
Shai Kivity, Chief of Staff at 4M AnalyticsClient
"Romey is extraordinary. She is extremely well-connected within the Contech world, which meant that she was able to bring us high quality candidates for our recent Head of Marketing search right away. We interviewed a handful of Romey's very best prospects, made an offer to our favorite, and hired her -- all within just two weeks. Romey is "hustle" personified, and I'll definitely be working with her again for our nex...
Phil Carpenter, CMO at PlaneraClient
"Romey stands out as a recruiter who truly goes the extra mile, ensuring we found not 1 but 2 perfect account executives to scale our sales team. Her persuasiveness and respect for the process are unmatched, making her an invaluable asset in attracting top talent. Beyond the hire, she offers unparalleled support, embodying a full-service approach that’s rare in the industry. Romey is not just one of the best recruiter...
Sarah Buchner, Founder & CEO of Trunk ToolsClient
"Hey, I'm Chief Product Officer at Canvas. We engaged with LMRE through our CEO connection. And I'm happy we did! We were looking for a Product Manager for our Operations team. We needed not just a great PM but a subject matter expert in BIM (Building Information Modeling) space. At first, we thought that we might be looking for a unicorn, so we even increased the search geography from Europe to Europe+US. Luckily, LM...
Anton Yakubenko, Chief Product Officer at CanvasClient
Anton Yakubenko, Chief Product Officer at CanvasClient
"We were looking for a Product Manager for our Operations team. We needed not just a great PM but a subject matter expert in BIM (Building Information Modeling) space. At first, we thought that we might be looking for a unicorn, so we even increased the search geography from Europe to Europe+US. Luckily, LMRE were able to provide us with a flow of high-quality candidates. Lacey and the team have done great screening so most of the candidates have been advanced to multiple interview steps. And in ~1.5 months, we've hired an amazing candidate who checked all the boxes. I would highly recommend working with LMRE for at least very specialised roles in PropTech."
Rowan Di MaseCandidate
"This was my first time working with a recruiting company, and Jon made it very seamless. His communication, check-ins, and openness was very helpful to understand the entirety of the process. I am thankful for Jon reaching out to me and facilitating the conversation."
Shai Kivity, Chief of Staff at 4M AnalyticsClient
"Romey is by far the best recruiter I've worked with in the construction industry. Beyond being a fun motivated person to work with, She is also a professional, and she deeply understands the construction tech industry. She helped us navigate the interview process and we quickly secured multiple great account executives thanks to her great work."
Phil Carpenter, CMO at PlaneraClient
"Romey is extraordinary. She is extremely well-connected within the Contech world, which meant that she was able to bring us high quality candidates for our recent Head of Marketing search right away. We interviewed a handful of Romey's very best prospects, made an offer to our favorite, and hired her -- all within just two weeks. Romey is "hustle" personified, and I'll definitely be working with her again for our next marketing hire."
Sarah Buchner, Founder & CEO of Trunk ToolsClient
"Romey stands out as a recruiter who truly goes the extra mile, ensuring we found not 1 but 2 perfect account executives to scale our sales team. Her persuasiveness and respect for the process are unmatched, making her an invaluable asset in attracting top talent. Beyond the hire, she offers unparalleled support, embodying a full-service approach that’s rare in the industry. Romey is not just one of the best recruiters we’ve worked with; she’s in a league of her own, making every step of the recruitment journey seamless and effective."
Anton Yakubenko, Chief Product Officer at CanvasClient
"Hey, I'm Chief Product Officer at Canvas. We engaged with LMRE through our CEO connection. And I'm happy we did! We were looking for a Product Manager for our Operations team. We needed not just a great PM but a subject matter expert in BIM (Building Information Modeling) space. At first, we thought that we might be looking for a unicorn, so we even increased the search geography from Europe to Europe+US. Luckily, LMRE were able to provide us with a flow of high-quality candidates. Lacey and the team have done great screening so most of the candidates have been advanced to multiple interview steps. And in ~1.5 months, we've hired an amazing candidate who checked all the boxes. I would highly recommend working with LMRE for at least very specialized roles in ConTech."
