Director of RevOps

About the Role
  
Our Client is seeking a Director of Revenue Operations to build and scale the systems, processes, data, and operating infrastructure that support predictable and efficient revenue growth. This leader will partner across Sales, Customer Success, Marketing, Finance, Product, and Operations to optimize the end-to-end customer lifecycle and provide leadership with clear visibility into business performance. The role combines strategic leadership with hands-on execution within a growing SaaS or subscription-based environment.
  
Key Responsibilities

• Lead and continuously improve Revenue Operations across forecasting, pipeline management, reporting, data governance, and customer lifecycle processes.
• Own and optimize CRM and revenue technology platforms, ensuring data integrity, adoption, integration, and scalability.
• Establish KPIs, dashboards, forecasting methodologies, and operating rhythms that improve visibility and accountability.
• Strengthen pipeline governance, opportunity management, sales productivity, customer retention, and expansion.
• Partner cross-functionally to optimize lead management, pricing, quoting, contracting, customer handoffs, renewals, and go-to-market initiatives.
• Identify and implement automation, AI-enabled workflows, and process improvements that increase efficiency and scalability.
• Support strategic initiatives including territory and capacity planning, product launches, and go-to-market execution.
• Deliver actionable executive and board-level reporting and insights to support data-driven decision-making.

Requirements

• 5+ years of progressive experience in Revenue Operations, Sales Operations, Business Operations, or a related function, ideally within a SaaS or subscription-based business.
• Demonstrated experience building and scaling revenue processes, systems, reporting, and operational infrastructure.
• Strong experience with CRM and revenue technology platforms, including data governance, integrations, automation, and user adoption.
• Proven expertise in revenue forecasting, pipeline management, KPI development, dashboards, and executive reporting.
• Strong analytical and financial acumen with the ability to translate complex data into actionable business insights.
• Experience with business intelligence, analytics, and reporting tools.
• Proven ability to lead cross-functional initiatives and influence stakeholders across multiple business functions.
• Strong project management, organizational, communication, and problem-solving skills.
• Strategic and collaborative mindset with the ability to operate as both a senior leader and hands-on problem solver.