Our client, a deposit free renting platform are looking for a Senior Risk Manager.
As a Senior Risk Manager, you will be responsible for overseeing the end of tenancy team and be responsible for the ongoing risk performance of the business. You'll nurture a robust team and have direct impact on the experience of the customers as well as the risk position.
What you’ll do:
Lead and own the end of tenancy process.
Own the risk position of the business, developing and tweaking processes to balance out an amazing customer experience with ensuring risks are properly covered.
Own all risk reporting
Ensure compliance with key business processes is adhered to across the team
Build and motivate a leading team of operations associates
Who you are:
Proven track record working at a senior level in a commercial environment. Prior risk advisory, legal, insurance or claims is a massive advantage for the role. Experience within residential lettings is desired but not essential
Solid experience of building, managing and motivating operational teams to success
Proactive and self-motivated with excellent communication and influencing skills
Ability to anticipate issues, identify solutions and provide clear guidance to the management as well as other areas of the business
Highly numeric - able to use Excel to get from data to insights for decision making