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Customer Success Manager

Competitive

Germany/ France

A growing PropTech SaaS company is looking for a Customer Success Manager to join their ranks.  

It is a Fast-growing PropTech Company based in the UK that is expanding into the European market. The Customer Success Manager (CSM) is a critical client-facing resource for senior-level customers.  

He/she is charged with delivering support account management and customer advocacy. Ultimately, the mission is to ensure the customer has the most valuable experience they can and that the company maximizes the revenue obtained. They capture the Customer’s renewal and expand their footprint with their solutions. As the primary point of contact responsible for orchestrating all client activities (including technical support, implementation and migration), the CSM will focus on:  

The role will manage a portfolio of diverse, key accounts and collaborate with a variety of teams to ensure customer engagement and organizational success.  

Every day will bring new and exciting challenges.  

You will:  

Competitive commission on all upselling to existing clients & portfolio - product enhancements, functionality & modules 

Competitive commission on all business development resulting from client success - i.e referrals through client, portfolio expansion, etc) 

For further details please contact Dilan - 

Dilan.Omari-Clark@lmre.co.uk

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