Senior Account Manager

About the Role
  
Our Client is an innovative technology company leveraging advanced data, analytics, and AI-driven solutions to improve operational efficiency, productivity, and decision-making within complex project-based industries. Through a combination of technology and industry expertise, the organization is helping customers modernize processes and achieve better business outcomes.
As part of its continued growth, Our Client is seeking a motivated and commercially focused Senior Account Manager to develop and strengthen customer relationships while driving business expansion across assigned territories. In this role, you will work closely with customers to understand their operational challenges, provide consultative guidance, and identify opportunities to deliver additional value through technology solutions.
  
Key Responsibilities

• Manage and grow customer relationships across assigned territories through regular in-person engagement and strategic account management.
• Develop and execute account growth plans, identifying opportunities to expand relationships across multiple stakeholders, business units, and projects.
• Partner with commercial leadership to support the development and execution of strategic customer agreements and long-term growth initiatives.
• Conduct consultative sales engagements, helping customers identify challenges, evaluate solutions, and achieve business objectives.
• Deliver product demonstrations, presentations, and value-based discussions tailored to customer needs and operational requirements.
• Build relationships with key stakeholders and decision-makers across customer organizations, from operational teams to executive leadership.
• Collaborate closely with cross-functional teams including Product, Marketing, Customer Success, Operations, Technical Support, and Finance to ensure a seamless customer experience.
• Represent the company at industry events, conferences, networking functions, and trade associations to strengthen market presence and generate new business opportunities.
• Maintain a strong understanding of market trends, customer challenges, and competitive developments to effectively position solutions and support account growth.
• Contribute to territory planning, pipeline management, forecasting, and revenue achievement activities.

Requirements

• 3+ years of experience in B2B sales, account management, business development, or customer-facing commercial roles, preferably within technology, software, SaaS, industrial, engineering, or project-based industries.
• Proven experience developing and executing structured sales or account growth strategies within a consultative sales environment.
• Bachelor’s degree in Business, Marketing, Engineering, Technology, or a related discipline, or equivalent professional experience.
• Experience using CRM platforms and sales management tools to manage pipeline activity, customer relationships, and forecasting.
• Familiarity with AI-powered productivity tools, automation technologies, or emerging digital solutions is advantageous.
• Excellent written, verbal, presentation, and relationship-building skills.
• Strong understanding of operational workflows, business processes, and the factors that influence successful technology adoption and change management.
• Ability to build relationships with multiple stakeholders, navigate complex organizations, and influence decision-making at various levels.
• Strong organizational skills with the ability to manage multiple customer engagements and priorities simultaneously.
• Willingness to travel regularly within the assigned territory to support customer meetings, site visits, and industry events.