Our client is seeking a Product Specialist to support customers throughout the implementation and adoption of its project analytics platform.
About the Role
Our client is seeking a Product Specialist to support customers throughout the implementation and adoption of its project analytics platform. This customer-facing role combines technical expertise in construction project controls with consulting and training responsibilities to ensure clients successfully integrate the platform into their workflows and maximize its value. The ideal candidate is an experienced project controls professional with strong communication skills and a passion for delivering exceptional customer outcomes. Key Responsibilities
Lead customer onboarding and platform implementation, ensuring deployments align with business objectives and operational requirements.
Partner with customer subject matter experts to integrate the platform into existing project controls processes and standard operating procedures.
Develop and manage implementation plans, project timelines, and training schedules to support successful customer adoption.
Deliver virtual and onsite training sessions for users at all levels, from project teams to executive leadership.
Create and present training materials, product demonstrations, and best practice guidance to encourage user engagement and long-term adoption.
Perform project schedule assessments, delay analyses, and performance reviews using the platform’s analytics capabilities.
Translate technical findings into practical recommendations that help customers identify risks, improve forecasting, and enhance project delivery.
Present analytical reports and business insights to both project teams and executive stakeholders.
Build trusted relationships with customers by providing ongoing guidance and helping them achieve measurable business value.
Support customer retention and account growth initiatives by demonstrating platform value and identifying opportunities for expanded adoption.
Work closely with Customer Success, Sales, and Product teams to deliver a consistent customer experience and provide feedback that informs future product enhancements.
Contribute to the continuous improvement of implementation methodologies, training programs, and customer success best practices.
Maintain current knowledge of industry trends, project controls methodologies, and platform capabilities.
Requirements
Bachelor’s degree in Construction Management, Engineering, or a related discipline.
5+ years of experience in construction project controls, scheduling, forensic delay analysis, or a related field.
At least 3 years of experience in a customer-facing implementation, consulting, or client success role.
Strong proficiency with Primavera P6 and Microsoft Project.
Solid understanding of construction scheduling methodologies, project controls, and earned value management principles.
Excellent communication, presentation, and stakeholder management skills, with the ability to engage both technical teams and executive audiences.
Demonstrated ability to manage multiple projects simultaneously while meeting deadlines and delivering high-quality outcomes.
Experience collaborating across cross-functional teams within a SaaS or technology-enabled business environment.
Professional certifications such as PMP, PSP, or CCP are highly desirable.
Experience with construction analytics or project intelligence platforms is an advantage.
Willingness to travel to customer locations as required.
"Hey, I'm Chief Product Officer at Canvas. We engaged with LMRE through our CEO connection. And I'm happy we did! We were looking for a Product Manager for our Operations team. We needed not just a great PM but a subject matter expert in BIM (Building Information Modeling) space. At first, we thought that we might be looking for a unicorn, so we even increased the search geography from Europe to Europe+US. Luckily, LM...
Anton Yakubenko, Chief Product Officer at CanvasClient
"Romey is extraordinary. She is extremely well-connected within the Contech world, which meant that she was able to bring us high quality candidates for our recent Head of Marketing search right away. We interviewed a handful of Romey's very best prospects, made an offer to our favorite, and hired her -- all within just two weeks. Romey is "hustle" personified, and I'll definitely be working with her again for our nex...
Phil Carpenter, CMO at PlaneraClient
"Sarah is very engaged and tried very hard to find suitable candidates for our open position, which was indeed not easy. But in the end, it was successful :)
The calls we had with Sarah have always been a pleasure....
Julia Passet, Team Lead CSD at YardiClient
"I am incredibly grateful to Gemma for helping me secure my position at Amazon. Throughout the entire recruitment process, Gemma was diligent, proactive, and highly communicative. She ensured I was well-informed at every stage and provided me with full support, answering all my questions and making sure I felt confident and prepared. Gemma’s professionalism and dedication truly made a difference, and I highly recommen...
Jeandre LabuschagneCandidate
"Our goal was to add a Technical Sales Specialist to our team. We had a detailed list of requirements, desired skills, and traits, along with a tight timeline. Since this is a unique role, it was truly a “needle in the haystack” search. We chose LMRE because of their strong industry reputation, specialization in construction tech, and proven track record. Additionally, we met Romey through industry connections and her...
Dustin Devan, CEO at EdiphiClient
"Avvir worked with Romey Oulton on our search for an Enterprise Sales Executive with Construction Tech experience. LMRE's network in the Construction Technology space proved to be very helpful in sourcing great candidates in a short amount of time. The recruitment process was very smooth, transparent, with consistent communication from the team. I would recommend LMRE for any hiring manager and/or anyone looking for t...
Anton Yakubenko, Chief Product Officer at CanvasClient
"Hey, I'm Chief Product Officer at Canvas. We engaged with LMRE through our CEO connection. And I'm happy we did! We were looking for a Product Manager for our Operations team. We needed not just a great PM but a subject matter expert in BIM (Building Information Modeling) space. At first, we thought that we might be looking for a unicorn, so we even increased the search geography from Europe to Europe+US. Luckily, LMRE were able to provide us with a flow of high-quality candidates. Lacey and the team have done great screening so most of the candidates have been advanced to multiple interview steps. And in ~1.5 months, we've hired an amazing candidate who checked all the boxes. I would highly recommend working with LMRE for at least very specialized roles in ConTech."
Phil Carpenter, CMO at PlaneraClient
"Romey is extraordinary. She is extremely well-connected within the Contech world, which meant that she was able to bring us high quality candidates for our recent Head of Marketing search right away. We interviewed a handful of Romey's very best prospects, made an offer to our favorite, and hired her -- all within just two weeks. Romey is "hustle" personified, and I'll definitely be working with her again for our next marketing hire."
Julia Passet, Team Lead CSD at YardiClient
"Sarah is very engaged and tried very hard to find suitable candidates for our open position, which was indeed not easy. But in the end, it was successful :)
The calls we had with Sarah have always been a pleasure."
Jeandre LabuschagneCandidate
"I am incredibly grateful to Gemma for helping me secure my position at Amazon. Throughout the entire recruitment process, Gemma was diligent, proactive, and highly communicative. She ensured I was well-informed at every stage and provided me with full support, answering all my questions and making sure I felt confident and prepared. Gemma’s professionalism and dedication truly made a difference, and I highly recommend her to anyone looking for guidance and support in their job search.
Thank you, Gemma!"
Dustin Devan, CEO at EdiphiClient
"Our goal was to add a Technical Sales Specialist to our team. We had a detailed list of requirements, desired skills, and traits, along with a tight timeline. Since this is a unique role, it was truly a “needle in the haystack” search. We chose LMRE because of their strong industry reputation, specialization in construction tech, and proven track record. Additionally, we met Romey through industry connections and her personal network. With glowing references, her passion, and her approach, it was clear that she was the right fit for us—she’s truly a joy to work with. Romey helped us define the project scope and timeline, then brought in her colleague, Brad, to manage day-to-day operations. She stayed involved throughout the process, carefully sourcing and vetting candidates, while regularly checking in to ensure we stayed on track and were satisfied with LMRE’s services. LMRE, the ConTech team, and especially Romey, have been exceptional partners. Romey’s empathy, attention to detail, and thorough candidate vetting exceeded our expectations. Communication was consistent, and we felt supported throughout. Romey is clearly passionate about her work—she’s dedicated to connecting the right people and cares deeply about her clients' success. The results speak for themselves. Romey saved us time and resources by identifying and vetting a specialized role. The interview process was seamless, and we were thoroughly prepared for each candidate call. Transparent communication and LMRE’s insights ensured we found the right fit. We’re thrilled with the candidate we hired—they’re a perfect match, and we wouldn’t have found them without LMRE. This will continue to benefit our business, improving the quality of our customer service and supporting our growth in the years ahead."
Sharon Weldon, Head of Growth at AvvirClient
"Avvir worked with Romey Oulton on our search for an Enterprise Sales Executive with Construction Tech experience. LMRE's network in the Construction Technology space proved to be very helpful in sourcing great candidates in a short amount of time. The recruitment process was very smooth, transparent, with consistent communication from the team. I would recommend LMRE for any hiring manager and/or anyone looking for their next opportunity."
