Senior Solutions Engineer, APAC (AUS)

About the Role
  
Our client is expanding their Solutions Engineering presence across the APAC region and is seeking a senior technical sales professional to take ownership of the customer journey from initial discovery through deployment, adoption, and account growth.
The successful candidate will act as a trusted technical partner to regional Sales and Customer Success teams, while collaborating closely with global stakeholders. They will be responsible for leading technical evaluations, translating complex operational workflows into tailored technology solutions, and developing scalable best practices that enable commercial teams and partners to drive customer success independently.
This is a highly autonomous and visible senior-level role, suited to someone who thrives in a fast-paced environment and is comfortable operating with significant responsibility. As one of the primary technical resources in the region, the individual will be expected to manage priorities effectively, work across multiple time zones, identify gaps in process or enablement, and contribute to the ongoing scalability of the APAC function.
  
Key Responsibilities

• Lead the technical sales process for strategic opportunities across the APAC region, managing engagements from initial discovery and solution design through evaluation, implementation planning, and transition to customer success teams.
• Leverage industry expertise to assess customer operations, identify business challenges, and design solution evaluations that demonstrate clear operational value and measurable return on investment.
• Partner closely with commercial teams to support technical discovery, qualification, solution design, and expansion opportunities, ensuring alignment on objectives, success criteria, and delivery timelines.
• Deliver compelling, audience-specific presentations and demonstrations for executive, operational, and technical stakeholders, showcasing the value of the client’s technology platform and solutions.
• Identify, communicate, and mitigate technical risks early in the sales cycle, including areas such as system integration, data accuracy, security, scalability, and user adoption.
• Support growth within existing customer accounts by identifying opportunities to expand usage across additional sites, teams, workflows, or products, and translating these opportunities into practical implementation plans.
• Develop and maintain regional sales engineering assets, including demonstration environments, solution frameworks, implementation guides, evaluation templates, and value-based business cases that can be leveraged by wider teams.
• Collaborate with Marketing, Sales Enablement, and partner teams to support webinars, events, customer success stories, and regional awareness initiatives that drive pipeline growth and market engagement.
• Gather and communicate structured customer feedback and market insights to Product, Engineering, and Go-to-Market teams, helping shape future product development and regional strategy.
• Establish and refine scalable engagement processes, including request intake, prioritisation frameworks, and stakeholder expectations, enabling sustainable growth across the region.
• Spend time with customers onsite to understand operational requirements, validate deployment strategies, and support the successful adoption of technology solutions within broader business processes.
• Continuously deepen expertise across the client’s product portfolio and contribute to internal enablement through knowledge sharing, playbooks, training, and best-practice guidance.

Requirements

• A minimum of 7 years’ experience in a Solutions Engineering, Sales Engineering, Solutions Consulting, or similar customer-facing technical role, or significant experience in construction, engineering, project management, or operational leadership environments.
• Strong industry expertise within construction, engineering, infrastructure, or the built environment, with experience implementing, supporting, or selling technology solutions related to digital transformation, reality capture, project controls, BIM/VDC, or comparable SaaS platforms.
• Experience working with enterprise software solutions, including an understanding of security requirements, system integrations, scalability considerations, and organisational change management.
• Proven success in technical pre-sales, solution consulting, or customer advisory roles, including leading product evaluations, proof-of-concepts, and technical demonstrations that contribute to commercial outcomes.
• Ability and willingness to obtain and maintain any relevant industry certifications required to support customer engagements and solution delivery.
• Willingness to travel regularly throughout the APAC region to meet with customers, attend industry events, support onsite engagements, and participate in internal meetings.
• Excellent communication and presentation skills, with the ability to engage effectively with executive stakeholders, technical teams, and operational users alike.
• Demonstrated ability to mentor, coach, and enable colleagues, partners, or customers, acting as a trusted subject matter expert within the region.
• Comfortable operating in a fast-paced, high-growth environment, managing multiple priorities, projects, and customer engagements simultaneously while maintaining a high standard of execution.
• Bachelor’s degree in Engineering, Construction Management, Technology, Business, or a related discipline, or equivalent practical industry experience.
• Ability to work effectively across multiple time zones and maintain flexibility to support critical customer and business needs when required.