Multifamily AE

About the Role
  
As our client continues to expand across North America, they are seeking a Multifamily Account Executive to drive new business growth within the multifamily residential sector. This role is focused on developing client relationships, identifying and closing new opportunities, and delivering a seamless customer experience across both hardware and software solutions.
The Multifamily Account Executive will play a key role in engaging prospective clients, managing the sales process from initial outreach through contract close, and partnering cross-functionally to support successful deployment and long-term customer value.
  
Key Responsibilities

• Build and maintain strong relationships with multifamily residential clients and industry stakeholders, with a focus on securing commercially viable opportunities across integrated hardware and software solutions
• Consistently achieve defined sales targets, pipeline metrics, and broader business objectives
• Provide consultative guidance to decision-makers within the property management sector on smart access and security solutions
• Educate customers on product capabilities, use cases, implementation best practices, and relevant security considerations
• Address client inquiries and coordinate closely with internal teams to support deployment and ongoing post-sale engagement, ensuring long-term customer satisfaction
• Maintain a deep understanding of current and evolving product offerings, including hardware, software, and integration capabilities
• Drive market awareness and pipeline generation through a multi-channel approach, including outbound outreach, industry events, webinars, and digital platforms
• Capture and communicate customer feedback and product gaps to internal teams, helping to inform prioritization aligned with revenue opportunities
• Willingness to travel up to approximately 30% for client meetings, industry events, and onsite engagements

Requirements

• 5+ years of experience selling access control hardware and software solutions within the multifamily residential sector
• Solid understanding of end-to-end sales processes and deal cycles
• Bachelor’s degree in business or a related field, or equivalent professional experience
• Strong knowledge of smart access technologies, including smart locks, keyless entry, and access control systems
• Proven ability to manage complex customer situations with a structured, solutions-oriented approach
• Detail-oriented, with the ability to accurately track pipeline activity and project status within CRM systems
• Comfortable operating in a fast-paced, dynamic environment with evolving priorities
• Collaborative team player with the ability to work effectively across multiple internal functions
• Self-sufficient and resourceful, capable of managing responsibilities with minimal oversight
• Flexibility to collaborate across time zones within a global organization as needed