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UX Researcher

Location
LocationEurope
Salary
Salary55,000
Published
Published3rd February
Sector
SectorConTech
Job Type
Job TypePermanent
Consultant
ConsultantGary Still

PropTech UX Researcher role based Remotely in Europe

About our client

Our client is an early-stage startup with a mission to re-invent construction software. Their SaaS-enabled marketplace helps construction companies to find subcontractors, send out requests for proposals, and manage the pre-construction bidding process more productively. With their solution, construction professionals have greater visibility into their purchasing processes and become more efficient in their daily work.

They are a product-centric company as their success is a direct result of the quality and reliability of their solution. Therefore, they believe in maintaining a strong working culture where talented individuals have the freedom to express themselves in the product features they contribute to.

Finally, they are backed by excellent investors and maintain an extensive network of partners in the construction industry, both of which help them sustain their growth.

Tasks

As our client’s first UX Research hire, you will be responsible for building and scaling their research processes for all customer groups.

  • Lead qualitative and quantitative research, taking responsibility for research concepts and the execution of qualitative interviews, usability tests, as well as online surveys
  • Connect, visualize, and present research results to stakeholders at various management levels
  • Embrace experimentation with new tools, processes, and techniques for continuous personal and departmental work improvement
  • Employ heuristics, the voice of the customer, experience mapping, affinity diagrams, statistical analysis, and other methods to triangulate users’ pain points and derive actionable recommendations
  • Deliver research insights that will guide their new product and business model decisions
  • Develop customer incentives for recurring research initiatives
Qualifications
  • At least two years of UX Research experience in B2B companies
  • Excellent communication and writing skills in English and German
  • Experience researching product usage and understanding customer behavior
  • Experience with primary and secondary research methods in UX Research
  • Experience with designing, leading, and implementing UX Research projects with a great degree of autonomy
  • Knowledge and practical experience of using a variety of UX research methods (qualitative and quantitative), with a strong awareness of their merits and weaknesses.
Benefits
  • An opportunity for personal and professional growth, supported by high functioning teams, stellar investors, and the exciting challenges that come with joining a company at the start of its growth trajectory
  • An environment free of bureaucracy and corporate constraints; a culture where your opinion is highly valued and appreciated
  • An open, collaborative, dynamic, and international culture
  • Opportunity to shape a valuable, impactful product in a meaningful way
  • Full ownership over your responsibilities and tasks

LMRE Tech consultant

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