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Sales Engineer

LocationEurope, France
Published27th October
SectorCommercial Real Estate Innovation
Job Type
Job TypePermanent
ConsultantElsa Vaillant

PropTech Sales Engineer role based in France

About our client

Our client is the leading global provider of software-enabled platforms for the flexible workspace industry. The world’s largest, most successful serviced office, coworking, science park operators and commercial real estate owners rely on this company to power, manage, grow and scale their workspaces and buildings. That’s over 1,000 workspaces across 27 countries and counting connected to our own enterprise-grade private network. Automating on-demand IT, voice services, access control, digital signage, delivery, billing and reporting. Using a single system of record to underpin day-to-day activities from lead generation, license management, online bookings to billing and reporting. Creating seamless member self-service experiences through engaging communities.

The Role

The product set is comprehensive and covers a wide range of technologies, from software (SaaS) to networking, telephony and newer technologies such as IoT. As such, a Sales Engineer that is able to provide deep technical insight to support our sales teams forms a vital link in the sales chain. You will be a subject matter expert and able to convey to prospects not only the technical benefits of their products, but how they are designed, deployed and secured. You will form the bridge between the Sales teams and our prospective customers, and the Product and technical teams within the organisation. This is a customer facing role, so while you should have a good breadth and depth of technical knowledge in the areas of software design, networking and security, you should also have a passion for building relationships and making connections both within the organisation and with customers.

The role will include but is not exclusive to:

  • Supporting our sales teams with pre- and post- sales activities, providing up to date technical knowledge of how our products are built and operate
  • Clearly explaining technical, design and security aspects of our products to prospects
  • Working closely with the Product, Development and Technical teams to review prospects’ requirements and influence our roadmap
  • Produce bid documentation and handle technical RFP responses
  • Perform product demos, and illustrate how our products can address prospects’ needs
 Required Skills & Commercial Experience
  • Experience working in a pre-sales and/or post-sales role for a software business with a complex product set
  • Excellent customer relationship skills
  • Skilled communicator, able to convey technical concepts to a non-technical audience
  • Excellent written English
  • Comfortable presenting and performing demos to prospects, including up to C-level
  • Sound technical knowledge in the following areas:
    • Security (Software & Network)
    • Software development & design
    • Network (Wifi and LAN/WAN) design
  • Good listener, and adept at eliciting and understanding customer requirements
  • Keen to learn and keep technical knowledge up to date
  • Commercial real estate, smart buildings or flexible workspace industry experience desirable but not required
Desired Technical Skills

You should have some knowledge of most of the following:

  • General software design principles, and familiarity with:
    • Front-end technologies
    • Back-end technologies
    • Databases
    • Microservices
    • APIs (particularly REST)
    • Software integration patterns
  • Some knowledge of or experience with SQL, JavaScript/TypeScript, C#, Python or Java
  • Knowledge of the AWS stack, particularly EC2, Dynamo, Lambdas
  • Some networking knowledge such as:
    • Wifi (inc. 802.1x)
    • Ethernet switching
    • TCP/IP and common protocols
    • IP routing (inc. Inter-AS and BGP)
    • Firewalls

Candidates should be prepared to present a technical overview of a software product that they are familiar with. The presentation should cover commercial benefits of the software, as well as key technical design points, high-availability mechanisms and security. Be prepared to answer technical questions about the software afterwards. Anonymising of brand names and any underlying data is acceptable for the purposes of this presentation to protect any confidential data.

LMRE Europe consultant

Elsa Vaillant

Elsa Vaillant

020 4530 7478


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