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Sales Engineer

Location
LocationAPAC, Sydney
Salary
Salary150,000
Published
Published27th October
Sector
SectorCommercial Real Estate Innovation
Job Type
Job TypePermanent
Consultant
ConsultantFreddie Pascoe

PropTech Sales Engineer role based in Sydney

ABOUT THE ROLE

The Sales Engineer role is critical to our client’s success and responsible for product technical pre-sales support. Their product set is comprehensive and covers a wide range of technologies, from software (SaaS) to networking, and newer technologies such as IoT. As such, a Sales Engineer that is able to provide deep technical insight to support our client’s sales teams forms a vital link in the sales chain.

You will be a subject matter expert and able to convey to prospects not only the technical benefits of our client’s products, but how they are designed, deployed and secured. You will form the bridge between the Sales teams and prospective customers, and the Product and technical teams within the organisation.

This is a customer facing role, so while you should have a good breadth and depth of technical knowledge in the areas of software design, networking and security, you should also have a passion for building relationships and making connections both within the organisation and with customers.

 

MAIN DUTIES AND RESPONSIBILITIES
  • Understand the customer’s needs and establish our client’s product as the best solution that solves the customer’s challenges.
  • Supporting their sales teams with pre- and post- sales activities, providing up to date technical knowledge of how the products are built and operate
  • Clearly explaining technical, design and security aspects of their products to prospects
  • Working closely with the Product, Development and Technical teams to review prospects’ requirements and influence our client’s roadmap
  • Produce bid documentation and handle technical RFP responses
  • Build and present customized demos of their products.
  • Perform product demos, and illustrate how their products can address prospects’ needs
  • Participate in all appropriate product, sales, and procedural trainings and certifications to acquire and maintain the knowledge necessary to be effective in the position.

 

KNOWLEDGE AND EXPERIENCE
  • 3+ years of experience working in a pre-sales and/or post-sales role for a software business
  • with a complex product set
  • Excellent customer relationship skills
  • Skilled communicator, able to convey technical concepts to a non-technical audience
  • Excellent written and spoken English, additional language is a plus
  • Comfortable presenting and performing demos to prospects, including up to C-level
  • Sound technical knowledge in the following areas:
    • Security (Software & Network)
    • Software development & design
    • Network (Wifi and LAN/WAN) design
  • Good listener, and adept at eliciting and understanding customer requirements
  • Keen to learn and keep technical knowledge up to date
  • Commercial real estate, smart buildings or flexible workspace industry experience desirable but not required
DESIRED TECHNICAL SKILLS

You should have some knowledge of most of the following:

  • General software design principles, and familiarity with:
    • Front-end technologies
    • Back-end technologies
    • Databases
    • Microservices
    • APIs (particularly REST)
    • Software integration patterns
  • Some knowledge of or experience with SQL, JavaScript/TypeScript, C#, Python or Java
  • Knowledge of the AWS stack, particularly EC2, Dynamo, Lambdas
  • Some networking knowledge such as:
    • Wifi (inc. 802.1x)
    • Ethernet switching
    • TCP/IP and common protocols
    • IP routing (inc. Inter-AS and BGP)
    • Firewalls

 

APTITUDE AND PERSONAL QUALITIES

  • Interest in Real Estate, Proptech and SaaS.
  • Detail oriented and analytical.
  • An entrepreneurial spirit, including a relentless work ethic and high degree of self-motivation.
  • Ability to excel in a fast-paced, scale-up, hands-on environment.
  • Strong communicator and a team player.
  • Commercial mindset with creative problem-solving skills

LMRE APAC consultant

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Freddie Pascoe

Freddie Pascoe

020 4530 7478

freddie.pascoe@lmre.tech

LOCATION: APAC

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