Implementations Manager

$65-85K base, $82-102K OTE

New York, US

PropTech Implementations Manager roles based in New York, US.

How does this position help our client succeed?

Our client has built customer partnerships with some of the largest real estate companies in the world. Upon subscribing to our client, their customers typically onboard hundreds of real estate properties and thousands of users, which presents a tremendous opportunity to impact thousands who rely on their software every day.

As the Implementations Manager, your objective will be to help design a process that allows our client to implement, onboard, and train customer accounts at scale. Working closely with the VP of Sales, CTO and VP of R&D internally, your role will be to own the implementation process for each account from end-to-end, including project management, project discovery, product configuration, data gathering, customer training and go-live activities. Externally, this role will work to develop executive relationships with key individuals within the customer’s organization to align expectations, communicate goals, and outline the project road map to deliver the implementation.

This role will be instrumental in building a powerful, scalable process to support their rapid growth in account implementation. You will work closely with peers, department heads and senior leadership, and will be given latitude to curate this process and role.

What makes this job an amazing opportunity:

What makes you a great fit:

Their Culture:

Our client feels building a great culture is key to their success. Elements of their culture that can be seen in every one of their people are the following:

Their goal is to maintain a company where people feel ownership of their role and are able to grow and enrich their skills and experience. They also want to create an environment where people are challenged and encouraged to be entrepreneurial. They rely on their team to help identify and take action on initiatives that can move their business forward.

About Our Client:

Our client is the simplest risk & compliance solution ever made for commercial real estate. The company has seen 33x growth over the past two years fueled by a systemic shift in the need for workflow automation in the real estate industry. Their risk & compliance SaaS solution has freed up valuable time for property managers and tenants across thousands of properties in over 750M square feet of commercial real estate. They have even more ambitious growth plans for the future and that will require us to develop and nurture a pipeline of opportunities for their sales team.

They have headquarters in New York, NY and Tel Aviv, Israel but currently all employees are working remotely with a work-from-anywhere policy in place.

For further details please contact Sophia -