Head of RevOps

About the Role
  
Our client is a rapidly growing technology company transforming the way organizations use data to drive commercial performance and strategic decision-making. With a talented and expanding team, the business is recognized as an innovator in its sector, providing advanced analytics and intelligence solutions to a diverse client base.
Through its suite of market-leading products, the company empowers customers with transparent, actionable, and data-driven insights that enable faster, more informed decisions and improved operational outcomes.
Driven by a commitment to innovation, data excellence, and customer success, the organization is redefining industry standards and helping clients unlock greater value from their data.
As part of its continued growth, our client is seeking a Head of Revenue Operations to lead and optimize revenue-generating processes, systems, and performance across the business.
  
Key Responsibilities

• Partner with senior leadership to translate commercial strategy into scalable operational processes, workflows, and performance frameworks that support sustainable growth.
• Drive alignment across revenue-generating functions, ensuring effective collaboration between Sales, Marketing, Customer Success, Finance, Product, and Operations.
• Lead strategic initiatives related to territory planning, account segmentation, capacity modelling, quota setting, organizational design, sales enablement, and technology implementation.
• Own the measurement, analysis, and reporting of key revenue and go-to-market performance metrics, including pipeline health, conversion rates, sales productivity, forecasting accuracy, and overall commercial effectiveness.
• Develop actionable insights and data-driven recommendations that support executive decision-making and identify risks, opportunities, and performance trends.
• Establish and maintain a robust revenue operations function, ensuring accurate reporting, data integrity, and consistent performance measurement across the business.
• Oversee the revenue technology ecosystem, including CRM, sales, marketing, and business intelligence platforms, driving adoption, optimization, and continuous improvement.
• Implement governance frameworks that ensure consistent processes, data standards, forecasting methodologies, and reporting practices across all commercial teams.
• Design, optimize, and manage end-to-end customer lifecycle processes, from lead generation and opportunity management through to customer onboarding and retention.
• Define and maintain clear operating procedures and service-level expectations between commercial teams to improve efficiency, accountability, and customer outcomes.
• Provide sales and commercial leadership with the insights, reporting, and analytical support required for pipeline reviews, forecasting, performance management, strategic planning, and organizational development.
• Support the design and administration of compensation frameworks, quota tracking, and commission processes to ensure accuracy and alignment with business objectives.
• Partner with Marketing and Customer Success teams to evaluate funnel performance, customer journey effectiveness, attribution models, return on investment, and overall revenue impact.
• Develop dashboards, reporting frameworks, and performance analytics that enable greater visibility into commercial operations and support continuous optimization initiatives.

Requirements
  
Experience

• Significant experience in Revenue Operations, Sales Operations, Go-to-Market Operations, or a related commercial operations leadership role, with a proven track record of supporting business growth and scalability.
• Demonstrated success in building, developing, and leading high-performing teams within fast-paced and evolving environments.
• Strong experience in commercial performance management, including reporting, forecasting, planning, and KPI development.
• Hands-on expertise with CRM platforms and revenue technology ecosystems, including system administration, optimization, and adoption management.
• Proven ability to translate business strategy into operational frameworks, processes, and measurable outcomes.
• Experience supporting revenue-generating teams and senior commercial leaders through data-driven insights, planning, and operational support.

Desirable Experience

• Experience within a high-growth technology, SaaS, data, analytics, or subscription-based business environment.
• Exposure to marketing operations, demand generation performance measurement, and customer acquisition analytics.
• Familiarity with business intelligence, reporting, and data visualization tools, as well as advanced financial or operational modelling.
• Experience implementing and improving commercial processes across multiple functions, including Sales, Marketing, Customer Success, and Finance.

Skills & Attributes

• Highly organized, detail-oriented, and process-driven, with the ability to balance strategic thinking and operational execution.
• Exceptional analytical and problem-solving skills, with a strong focus on data-driven decision-making.
• Strong communication and stakeholder management skills, with the ability to influence and collaborate effectively at all levels of an organization.
• Comfortable working in ambiguous or rapidly changing environments and capable of building scalable solutions from the ground up.
• Sound commercial acumen and business judgement, with the ability to balance operational rigour, efficiency, and agility.
• Proactive, adaptable, and results-oriented, with a continuous improvement mindset and a passion for driving business performance.