Our client are a different sort of FM company. Utilising a platform (or managing agent) approach, they are intent on providing the best experience for their clients and a steady stream of business for suppliers who share their vision of a better built world maintenance future.
They measure what they can to ensure that standards are maintained; that clients 'get what they pay for'; that the suppliers are the best in the industry and that outcomes are optimised. They are not (yet) looking to be the biggest, but we are focused on being the best. For them this means, having a really efficient operating framework to be able to manage large amounts of business with a small team.
They use technology wherever possible to make their colleagues' and their clients' lives easier. They like decisions to be based on data wherever possible leaving the team free to deepen client relationships and think of ways in which we can continue to grow the business.
They are now looking for a hands on FM Director to join the team and help in their pursuit of improving the delivery of facilities management and property maintenance. The successful candidate should have an 'owner's mentality', and will have the opportunity to share in the success of the business and contribute to its growth and enhanced reputation.
The FM Director will take responsibility for the delivery of their facilities management service which involves both scheduled and reactive maintenance as well as project works. In practice this means ensuring that the suppliers are delivering to their KPIs; that quotes are coming back in a timely manner and a usable form; and that the clients are confident that once works orders or RFQs are 'in our system' they can move onto the next item on their 'to do' list. The result of this is a growing share of our clients' business.
Nice to haves:
For further details please contact Sergey -
020 3574 4132