Manage a large, complex residential site and oversee a team of 10 on site staff.
Manage, support and develop onsite employees, leading by example to set standard of quality customer service for the development, its residents and guests. Motivating employees to strive for and achieve success for the company.
Develop and maintain constructive working relationships with peers, employees, residents and guests, working collaboratively to achieve overall business outcomes.
Take personal responsibility for the understanding and following the company’s Health and Safety policies and practices, taking part in companywide Health and Safety initiatives and meetings, leading employees to uphold and adhere to the same values and actions by demonstrating personal engagement with safety, to continuously improve safety performance.
Manage onsite staff on behalf of the Property Manager, overseeing the day-today matters of the development, ensuring that high standards of quality customer service are maintained for residents and guests, and that all matters are handled in a prompt and professional manner.
Assist the Property Manager in any budgeting or reporting requirements for the development.
Ensure Health and Safety regulations are adhered to and the required health and safety inspection and activities to assist in keeping the development and workplace a safe environment for all.
Relevant IRPM qualification or willingness to obtain.
Knowledge of relevant Landlord and Tenant Act, RICS and ARMA guidelines, regulations and procedures.
Practical application and working knowledge of Health and Safety requirements and legislation.