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Customer Success Manager (UK & IR)

Published
Published21st May
Job Type
Job TypePermanent
Location
LocationUnited Kingdom
Remote
RemoteNo
Consultant
ConsultantSarah Baldon
Sector
SectorProduct
Salary
Salary76 - 76,000 / Year

Fully remote or hybrid to Dublin

Our client has an opening for a seasoned Customer Success Manager to join their team. As a rapidly expanding start up, our client is already present in the UK/I, US and Australia. 

The role:

  • Maintaining impeccable renewal rates and upselling
  • Data driven and big picture thinker, able to add value long term to customers throughout their journey
  • Proactive not reactive mindset
  • Working on $1.5M in ARR, consisting of 12-15 enterprise accounts or 30-40 SME accounts.

The requirements:

  • Must have at least 3-5 years experience in a CSM role within a SaaS/technical software company
  • A genuine interest in AI
  • Geographically located anywhere in the UK or Ireland (any Dublin based candidates can go into the office twice a week if of interest
  • Strategic role **So to be considered for this role you need to be working with less than 75 accounts currently**

The package:

  • €95K OTE (Can be paid in EUR or GBP) Up to €76K base (depending on experience) with a 20% bonus paid quarterly (€19k)
  • Extensive benefits (health and life insurance, home office set up support, learning subsidy)
  • 25 days PTO (+4 company reset days)

If you’re interested in learning more about this opportunity, please apply directly or send any CVs to sarah.baldon@lmre.tech

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