Customer Success Manager (UK & IR)

Our client has an opening for a seasoned Customer Success Manager to join their team. As a rapidly expanding start up, our client is already present in the UK/I, US and Australia. 

The role:

• Maintaining impeccable renewal rates and upselling
• Data driven and big picture thinker, able to add value long term to customers throughout their journey
• Proactive not reactive mindset
• Book of business will be 12-15 strategic accounts 

The requirements:

• Must have at least 3-5 years experience in a CSM role within a SaaS/technical software company
• A genuine interest in AI
• Geographically located anywhere in the UK or Ireland
• Strategic role **So to be considered for this role you need to be working with less than 40 accounts currently**

The package:

• €95K OTE (Can be paid in EUR or GBP) Up to €76K base (depending on experience) with a 20% bonus paid quarterly (€19k)
• Extensive benefits (health and life insurance, home office set up support, learning subsidy)
• 25 days PTO (+4 company reset days) and trips to NYC!

If you’re interested in learning more about this opportunity, please apply directly or send any CVs to sarah.baldon@lmre.tech