back

Customer Success Executive

Competitive

Germany

PropTech Customer Success Executive role based in Germany.

Company Information:

Our client is the leading global provider of software-enabled platforms for the flexible workspace industry. The world’s largest, most successful serviced office, coworking, science park operators and commercial real estate owners rely on our client to power, manage, grow and scale their workspace business.

Our client’s vision is to deliver large-scale digital transformation to the workplace in today’s on-demand economy. Our software platform is an essential tool for today’s data driven, flexible workplace providers with ambitions to scale – powering a seamless, end-to-end experience. It benefits workspace providers, tenant companies and member communities by driving efficiencies and adding value.

Job Purpose:

The Customer Success Executive is responsible for helping our customers gain maximum value from our software platform in every aspect of their day to day operations. This role requires technical leadership coupled with a thorough understanding of the flexible workspace industry, thus ensuring overall user adoption and satisfaction. The successful candidate must be logical and methodical in their approach to the customer success mission.

Main duties and responsibilities:

Working closely with the Inbound customer success Team Lead, the Customer Success Executive is a high visibility role that plays a vital part in our client’s growth into Europe. To perform this role successfully you will need to be a hands-on, solution focused individual capable of articulating solutions to customers and assisting with onboarding projects. You will have cross-functional responsibility across other departments to contribute to the successful growth of our product offering into Europe. Your duties will consist mainly of (but not entirely):

Skills & Experience

Desirable but not essential

Aptitude and personal Qualities:

 For futher details please contact Dilan - dilan.omari-clark@lmre.tech