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Applications Support Engineer

Published
Published30th April
Job Type
Job TypePermanent
Location
LocationUnited States
Remote
RemoteNo
Consultant
ConsultantSarah Baldon
Sector
SectorTechnology
Salary
Salary70,000 - 100,000 / Year

Fully remote US role for tech start up

Calling all Application Support Engineers who would be interested in a new fully remote opportunity!

Our client has a wealth of high-profile customers in Europe, Australia and the US and are looking to add to their team. Working hand in hand with Customer Success and Development, you’d always be putting their clients at the forefront.
  
The role:

  • Provide support of the Jave built SaaS application for Tier 1 -3 issues
  • Tackle tickets raised in Jira 
  • Hone in on your SQL reporting and query skills (NOT a development role!)
  • No on-call work currently, with working hours between 9 – 5.30pm Eastern Time Mon-Fri, and rotational bank holidays (time in lieu) 

Your profile:

  • Experience in apps written in Java, JavaScript, log files (AWS Dashboard etc) required
  • 5+ years of web applications support required
  • Coding experience (beneficial) 

The company:

  • Great team culture with inclusive environment.
  • Competitive salary.
  • Share options, wellbeing programmes, home office set up allowance, as well as health/life insurance
  • 20 days PTO + 4 company ‘Reset’ days throughout the year.
  • $2,200 annual learning subsidy

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